Now, there are 3 easy ways to redeem your flex vouchers – online, over the phone and in person!
How to Redeem Flex Plans Online:
1. Click HERE to go to the flex voucher redemption page.
2. Select your game.
3. Select your section.
4. Select your seats.
5. For each seat, select the voucher type under “Price.” Please note, you have purchased Flex Vouchers for a specific seating level and upgrade fees will apply when redeeming Vouchers in a seating area of a higher value. You may also add additional, full price seats that are not covered by your Flex Vouchers.
6. Click “Add Tickets.”
7. Select your Delivery Method.
8. Enter your Subscription ID in the Member Code box. This is the 10 digit code listed on your membership card.
9. Enter your personal information.
10. Click “Purchase.” Please note, if you incorrectly entered your voucher level, you may be asked for credit card information before your purchase is finalized.
You may also call your RailHawks representative or the RailHawks Box Office Office at (919) 459-8144
Please note that Flex Vouchers are redeemable based on availability and seating in your price level is not guaranteed. You have purchased Flex Vouchers for a specific seating level and upgrade fees will apply when redeeming Vouchers in a seating area of a higher value.