Carolina RailHawks

Refund Policies

Cancellation/Change Policy (Summer Camps):

If a player wishes to change or cancel their registration date for a camp, they may do so by e-mailing Pete Sciandra at pete@carolinarailhawks.com.

If an e-mail notification is received no later than two (2) weeks prior to the first day of the originally registered camp that a child cannot attend their originally registered camp, then the registrant can change the week of their camp to another week for a $20 change fee.

Any requested camp cancellation, other than for a documented medical reason, will be refunded according to the following:

If an e-mail notification is received no later than one (1) month prior to the start date of the registered camp week: 100% refund less a $20 processing fee

If an e-mail notification is received no later than two (2) weeks prior to the start date of the registered camp week: 75% refund

If an e-mail notification is received no later than two (2) days prior to the start date of the registered camp week: 50% refund

If an e-mail notification is received less than two (2) days prior to the start date of the registered camp week, no refund will be provided, unless it is due to a documented medical reason that prevents participation in both the original camp and the same type of camp that is being held later in the summer.

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Cancellation/Refund Policy (Elite Technique):

Each cycle's payment will be auto-charged to your credit card four (4) weeks prior to the start of the next cycle, except for Cycle #1 which is charged at the time of your initial registration. 

If a participant wishes to cancel their registration for the next cycle, they may do so by e-mailing Pete Sciandra at pete@carolinarailhawks.com.

Any requested cancellation, other than for a documented medical reason, will be refunded according to the following:

  • If an e-mail notification is received no later than 4 weeks prior to the start date of the next cycle: No charge for the next cycle.
  • If an e-mail notification is received no later than 2 weeks prior to the start date of the next cycle: 75% refund for the next cycle.
  • If an e-mail notification is received no later than 2 days prior to the start date of the next cycle: 50% refund for the next cycle.
  • If e-mail notification is received less than 2 days prior to the start date of the next cycle, no refund will be provided for the upcoming cycle, unless it is due to a documented medical reason.

If a documented medical reason prevents the participation of a player in the program for a period of time, the player will first have the ability to attend scheduled make-up sessions to cover any missed sessions; if make-up sessions are not sufficient to cover the majority of the missed sessions, then a refund for the prorated amount of the missed sessions will be considered.

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Cancellation/Refund Policy (Coach-the-Coaches Series):

If a participant wishes to cancel their registration, they may do so by e-mailing Pete Sciandra at pete@carolinarailhawks.com.

Any requested cancellation, other than for a documented medical reason, will be refunded according to the following:

If an e-mail notification is received no later than 2 weeks prior to the start date of the series: 100% refund less a $20 processing fee

If an e-mail notification is received no later than 1 week prior to the start date of the series: 75% refund

If an e-mail notification is received no later than 2 days prior to the start date of the start date of the series: 50% refund

If e-mail notification is received less than 2 days prior to the start date of the series, no refund will be provided, unless it is due to a documented medical reason.

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